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terms and conditions

GENERAL

These Terms and Conditions apply to all purchases made by you, the customer, from us, The Little Eco Company Ltd. By purchasing products from us, you agree to these terms of sale. The Little Eco Company Ltd have the right to revise these Terms and Conditions including prices. We also have the right to decline service to any individual customer. Our Head Office address is 31 Naseby Ave, Folkestone, Kent, CT20 3SJ..

PRICES

Prices on our website are in GBP for deliveries within the UK.

POSTAGE

Deliveries within the UK are free postage with international deliveries charged at £5.50.

ORDERING

You may order 24 hours a day on our website. By sending the order it becomes legally binding. It is your responsibility to ensure that the details of your order are correct and that you have the necessary credit limits and / or authority to use the payment card you present to us.

CREDIT CARDS

We accept MasterCard and Visa cards. You agree that The Little Eco Company Ltd charge your account with the amount of your order.

SAFETY OF DATA

All data you transfer to The Little Eco Company Ltd is protected by the use of SSL (Secure Sockets Layer) technology. Any information provided by you is stored in a secure database at our location. We will not pass over any information to third parties. The Little Eco Company Ltd commits itself to preserve the legal determination of data safety, especially also the security of telecommunications. Personified data could be used for special advertising activities. The customer is able to reject this anytime by mail,  e-mail to The Little Eco Company Ltd.

DELIVERY

We aim to despatch our products to you not later than 2 working days after receiving your order. Please provide your daytime phone number is case of any need to contact you.

CANCELLATION/REFUNDS

You have a right to cancel your order within 14 days after the goods have been delivered to you. You must return the goods in the same condition as they arrived at your cost for a full refund of the product cost.

RETURNS

The products are quality inspected before they  leave our fulfilment centre. If nevertheless the goods should be faulty or damaged, we apologise and kindly ask you to contact us via email (hello@thelittleecocompany.co.uk) we will give you further instructions as to how to get a replacement.

SAFETY DISCLAIMER

For your own safety we recommend that you read carefully all information printed either on the packaging, or in the leaflet that is included in the product.